Privacy Policy

Trinity Hotel – How We Use Your Information

We care about your privacy. Here is a simple summary of how we collect and use your details, in line with the NZ Privacy Act 2020.

What We Collect

Your contact details (name, phone, email, address)
Your booking details (dates, room preferences, special requests)
Payment details (credit/debit card info)
Any feedback or questions you share with us

Why We Collect It

To manage your booking and stay
To send confirmations & updates
To improve our services based on feedback
To share special offers & events (only if you’ve chosen to receive them)

Who We Share It With

Trusted partners like payment providers & IT support (only what’s needed to provide services)
If required by law or in special situations (e.g. safety or business transfer)
Never sold or traded to anyone

How We Protect It

Secure servers and encryption
Limited access only to authorised staff

Your Rights

You can see, update, or correct your information anytime – just ask us at reception or contact us.

Cookies

Our website uses cookies to make browsing easier. You can turn these off in your browser if you prefer.

Questions?

Trinity Hotel – 166 Willis Street, Te Aro, Wellington
Phone: +64 4 801 8118
Email: bookings.trinityhotel@trinitygroup.co.nz